Extensive employee protocols are put in place including screening questions, employee temperature checks and training programs on health and safety protocols. We ask guests to stay at home if they have COVID-19 related symptoms or live with someone who has recently tested positive. Medical personnel from the Ministry of Health will be able to assist should a guest develop symptoms while staying at our hotel.

Masks are required for all guests in public places in Belize.  Employees will be required to wear a mask while working at our hotel. Gloves will continue to be worn by employees who require them to do their jobs.

Starting with our public spaces and high-traffic, high-touch areas, we are going above and beyond our normal protocols. We are cleaning surfaces with increased frequency and with cleaners & disinfectants that meet EPA guidelines.

Hand washing & sanitizing stations have been installed in common areas.

Signage in public spaces will remind our guests to maintain 6 ft social distancing from those not in their party. 

In guest rooms, we have elevated our rigorous protocols to thoroughly clean all surfaces with EPA approved disinfectants. And we will be placing hand sanitizer in each room for your use.

We encourage our guests to contact us via texting apps such as WhatsApp, Facebook Messenger or email to book restaurants and/or tours or even to request services, ask questions and for any other general two-way communications while staying with us (or before)!

We are heavily focused on reducing the chance for the infection to spread on our property. In the unfortunate event a guest or employee tests positive for the virus, we will activate protocols and leverage our trained staff to respond quickly so that exposed areas are thoroughly sanitized. Belize Ministry of Health has medical personnel nearby to respond quickly in the event of an incident.